1. The Candidate will be responsible for the complete sales and Procurement of the client.
2. The candidate need to make cold calls and arrange meeting with clients who are in requirement of Website Design, Development, Application design Development and also need to Pitch some of our built Application and Product.
3. He or She need to come up with ideas to promote our product and need to be responsible to promote them.
4. The candidate need to be responsible for reporting day to day sales and activity to the General Manager.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases