4 to 10 years of experience preferably from Hotel company having investment experience towards land acquisition, hotel feasibilities, financial modelling, board presentations etc. This role would require extensive travel across India and might be overseas as well.
Husys™( www.husys.net), India’s one and only true HR Function Outsourcing firm and india’s first HR Organisation rated by Crisil under SME category, dedicated to build and manage HR departments for small & medium size organizations (SMEs), since inception from March 2002, we served close to 100 organizations in the areas of HR by using our cost effective solutions in the areas of HR Function Management, HR Consulting, Business Incubation, Organizational Competency Development & Talent Acquisition.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases