We Are spread across Andhra Pradesh, Telangana & Tamil nadu offering futuristic hearing solutions to individual by challenging the limits of technologies offered. Over 4 Decades of experience we full filled with Custom designed solutions of hearing aids to the Customers. We have 500+ Network of doctors. We have 200+ Employees working with Hearing Solutions in different Job Sectors. With the company’s support we have been finding new solutions to help the customer in enjoying rich world of sounds by regaining the lost confidence in them. We are aware of the needs of the people who rely on our commitment and quality and professionalism in service. At our door step the individual is given wide range of solutions which are tailored to the needs of modern, active lifestyles and therefore open up an entirely new world of hearing.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases