Based in Cochin, Kerala, Funriders Leisure & Amusement Pvt Ltd is the top notch amusement park play equipment manufacturer in India, redefining the concept of play by bringing innovative play equipments and technologies in the playground business.
At Funriders, we put all our efforts to deliver the best for kids, from innovative designs, finest manufacturing practices and quality tests to deliver the best in line Indoor and Outdoor park equipments, Trampoline Park, Climbing Series, Rope Course and Soft Toys to our global customers who are unwilling to compromise on quality and value.
Funriders deliver its products and services through its subsidiaries and operates in its flagship brand KAPS which signifies a new era at Funriders, as we move forward and expand into new sectors of the business.
For more details about our products and service please visit:
Business Development Manager,Marketing,Relationship manager,Selling,Account manager,Customer Service,Customer Support,Customer Service Executive,Business Development,Client Servicing,Market Development, Client Acquisition,Lead Generation
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases