Maintain Database of Students. Provide career counseling to course participants. Should have excellent communication and convincing skills. Meet the admissions target for various programs offered by the organization.. Coordinate with students and counselors enabling timely processing of the form. Confirm eligibility and documentation check with related guidelines for every admission. Coordination with various department for smoother process. Help desk for students – Single point of contact for student support. Timely student deliverables ensuring student satisfaction and delight. Maintaining the MIS/ Records. .
Requirements: Ability to provide Career Counseling for Participants. Understanding the Sales Cycles. Effectively closing Inbound Leads. Planning and organizing events. Effective verbal, presentation and listening communication. Proven work experience as a team leader would be an add on. In-depth knowledge of performance metrics. Good personal communication skills, especially MS office. Excellent communication and leadership skills. Organizational and time management skills. Decision making skills. Degree in management.
Responsibility: Ability to make good presentations. Excellent organizational, communication and problem-solving skills. Self-motivated and adaptable to be able to work with minimal supervision. Preparing proposals and quotations. Assisting the clients to take decisions about their career. Responsible for Ad schedule and answering customer queries. Handling customer queries on the phone and in person. Maintaining the register, paper work, and documents related to clients. Conceiving and developing efficient and intuitive marketing strategies. Creativity and commercial awareness. Budget-management skills and proficiency. Good interpersonal skills. Ability to handle Pressure. Ability to Negotiation. Networking Skills.
The environment we operate in today is very dynamic. Globalization, Liberalization, Reforms are changing our Work Patterns & Systems. Along with this, the Advancement in Technology has given rise to the demand for the Right Quality of Human Resources in the Industry.
Sourcing of Skilled Manpower is a challenge today, especially in today's rapidly changing Technological Development Scenario & will be more so in future. Keeping in pace, HITECH provides Candidates with the Right Skills, Commitment, Ability & Experience as per Clients' Requirements of their Senior, Middle & Junior levels of:
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases