Money Maker Research Pvt Ltd is India’s leading financial advisory firm committed to make fair, holistic and top quality financial recommendations and tips accessible to all traders and investors in India.Our pressure free work environment and employee centric policies are our USP giving our employees an opportunity to work with flexibility and grow in their career.Responsibilities:Establish contact with clients via telephone calls.Understanding and evaluating customer needs.Presenting the product or service favourably and in a structured professional way.Negotiate/close deals and handle complaints or objections.Maintaining and developing long term relationships with clients.Walk in Interviews are Monday to Friday 10:00 AM- 5.00 PM & Saturday 10:00 AM - 1:00 PM Address: K.C.L Business World, plot no. 46-47, PU-4, Behind C-21 Mall, Scheme No.54, Vijay Nagar Indore (M.P.) Call at 0731-2443006 / 9303062286 Neha Jain-HR for prior Appointment and please carry your updated resume.Job Type: Full-time
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases