Salary 4 Lakhs to 8 Lakhs (Negotiable for the Right Candidate)
Education Economics , Finance , Mathematics etc.
Candidate Must have experience in working with Sales , Process & IT.
We re looking for a bright go - getter type who knows how to deal with people and has enough analytical processes to build requirements for the IT Team.
Interested candidates kindly forward your updated CV on hr2(at)tasolutions(dot)in with your current and expected CTC or call on 9041149494 if not interested we will really appreciate if u forward this position to your colleagues or Friends.
T & A Solutions T & A Info Solutions is an offshore software outsourcing company from India offering software development services to Worldwide. We have specialised in providing Offshore development services exclusively for Shipping / Marine industry. Our offshore software outsourcing services and solutions are designed with a focus on secure, scalable, expandable and reliable business systems. We provide high quality services at low costs to our esteem Clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases