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Business Analyst – Omni Channel – Banking

Keywords / Skills : Business Analyst, Senior business analyst, BA, BusinessConsultant, FunctionalConsultant

10 - 15 years
Posted: 2018-11-28

Nationality
India
Industry
Banking/ Financial Services
IT/ Computers - Software
Function
IT
Banking, Insurance & Financial Services
Role
Business Analyst
Business Analyst
Education
Any graduate
Salary
15.00 - 25.00 lacs
Posted On
28th Nov 2018
Job Description
Domain Knowledge (Omni Channel Solution - Banking):

Candidate should be well versed with following Banking Omni Channel solution knowledge but not limited to:
  • End to end Omni Channel Solution knowledge including Omni Channel offering for Retail and Corporate customers
  • Should have worked in various omni channel platforms like Internet Banking, Mobile Banking, ATM and Kiosk solution among others
  • Knowledge on Retail Internet & Mobile Banking including dashboards, Financial and Non-Financial transaction execution, Bill Payment and Presentment, beneficiary management, Account overview and details for all account types (Assets and Liabilities), user management and security management, merchant payment, loyalty points management.
  • Knowledge on Personal Finance Management over omni channel Budget and Expense tracking, Financial Goal management
  • Knowledge on Corporate Internet Banking including account overview, corporate authorization / approval and user management, corporate transactions like LC / BG related transactions, Documentary credit, SWIFT statements among others
  • Knowledge on Cash Management feature including liquidity management, notional and cash pooling, bulk payment and payroll file management among others
  • Retail Assets and Liabilities product knowledge including digital customer enrollment & account opening
  • Should have knowledge about retail & Corporate Assets and Liabilities products
  • Islamic Banking knowledge is a plus though not mandatory
  • Should have knowledge about driving digital customer experience, branding and UX & UI discussions with the client
  • Should understand marketing campaign and offer management over omni channel
  • Knowledge on key digital market trends like gamification, beacon technology, location based offers, NFC payments among others
  • The candidate should have experience in multiple Omni Channel banking solution and should have worked for at least 7 years in Omni Channel Banking having worked in Bank or Banking Domain in banking software vertical.
Business Analysis Expertise:
The candidate should have minimum 7 years experience as business analyst role out of his total experience
  • Requirement Gathering: Ensure business requirements are clearly and completely documented in pre-agreed formats and signed off by business users & translated to technical specifications. Engage with client in interactive requirement gathering session demonstrating domain and solution knowledge and industry best practices. Organizing meetings with stakeholders for capturing requirements and turning them into an SRS document.
  • Solution Mapping: Ensure functional requirements are fully met by proposed IT solution. Appreciation & understanding of the Technology platforms including packaged solutions relevant for the industry
  • Process Discussions: Capturing as-is and to-be processes with respect to the business. Conducting business process improvement meetings with our clients.
  • UI & UX Discussion: Conducting UI & UX customer experience sessions with the client
  • Documentation: Developing requirements documents, functional specs with wire frame diagrams and process charts
  • Requirements Management: Capturing detailed scope of change requests
  • Pre-sales: Presentation of similar projects and related products to the prospects on visits. Engaging in Proof-Of-Concepts engagements held in client premises. Developing proposal scope, initial high-level implementation plan, licensing requirements
  • Training: Preparing training materials, conducting training's.
People
  • Develop and manage the relationship between IT and business units
  • Maintaining client relationship
  • Supervise and guide the project & development team and ensure they are given required support
  • Liaise with pre-sales and sales team for product demo and presentations
Education and Experience
  • Graduate
  • MBA preferred
  • Professional certificate in Business Analysis/Banking preferred
  • Minimum 8 years of experience in similar role
Personal Skills
  • Fluency in English
  • Enhanced planning and organizational skills
  • Excellent communications and interpersonal skills
  • Ability to lead a team
  • Presentation and document preparation skills


About Company

We are VeriPark

Since being founded in 1998 VeriPark has gone on to become a leading global software company enabling financial institutions to deliver world class customer journeys in digital and assisted channels.

VeriPark’s digital innovations and consultancy services are transforming business worldwide for banks, credit unions, insurance companies, pension funds, brokerage and wealth and investment firms. Operating in many countries worldwide, VeriPark has its main offices in the UK, Europe, Asia and the Middle-East.

VeriPark works collaboratively with clients to develop innovative technology strategies and solutions that address their specific business challenges and bring the promise of digital transformation to life.

VeriPark helps clients to acquire, retain and service customers quickly, reliably and cost-effectively by accelerating the deployment of transformative customer and colleague experiences by; creating growth, profitability and a competitive advantage.

VeriPark professionals together with our partners combine the newest technologies with capabilities in consulting, systems design and integration, application software development and web and application hosting to provide specific solutions to clients which include the world’s largest and most respected banking, insurance and finance companies.

VeriPark demonstrates a continuing effort in creating a global technology brand.
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