World Overseas Services is Established in 2009, We are Located In New Delhi. World Overseas Services is the Best Immigration Visa Consultant In Delhi. We are the team of professionals, registered with all major visa & immigration authority across the globe are here to serve any queries related to study, job or immigration. World Overseas Services holds a position of being India’s No.1 Immigration & Visa Consultant and preemptively the world’s largest B2C immigration firm. Holding experience of years, our company owned and managed offices across India and have served over 10,000 happy customers.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases