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Business Analyst - Digitization

Keywords / Skills : Business Analyst, BusinessConsultant, Research analyst, Financial analyst, System analyst, FunctionalConsultant, Senior business analyst

6 - 10 years
Posted: 2019-10-25

Business Analyst
Posted On
25th Oct 2019
Job Ref code
Job Description

Hiring for Business Analyst role.

Location - Gurgaon
Day Shifts

Primary purpose of the position:
Candidate will work closely with business operations and collaborate with Information Technology to gather and elicit requirement for providing solutions.Candidate would work in both waterfall and agile methodology.
Develop solution documents, System Requirements Specification document. Business requirement document.
Candidate may also support development of training material, participate in the development of project plans and sprint planning
May occasionally be required to provide technical presentations, coordinate proof-of-concepts, solution and product demonstrations

Essential duties / responsibilities of the position:
Analysis and Solution Definition
o Interpretation of business rules and requirements for
technical systems including CRM, BPM, DMS etc
o Document client structure, business processes requirements, software requirement specifications, use case scenarios, reportsetc.
o Assists in the collection and consolidation of required information and data
o Assist business and development team for business case preparation
o Participate in application demos to client and internal stakeholders
o In case of agile methodology, assist product owner for preparation of product backlog, user stories in accordance with scrum and CMMI standards.
Project Execution
o Takes input from supervisor and appropriately and accurately applies comments/feedback
o Understands the necessity of project standards and applies them consistently
o Develops internal and external meeting objectives and agendas
Technical Recommendation
o Works with client personnel to identify required changes
o Communicates needed changes to development team
o Remain fully informed on market trends and suggest/implement best practices
o Involved in researching state-of-the-art technology solutions in BPO/Contact Center space likeML, chatbot, among others

About Company

IDC Technologies Solutions India Private Limited
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