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Business Analyst / Business Consultant

Keywords / Skills : Spanish, Spanish Translator, Spanish Language Expert, Spanish Language Specialist, Spanish Language, Business Analyst, BusinessConsultant, System analyst, Research analyst

1 - 6 years
Posted: 2019-05-17

Nationality
India
Industry
IT/ Computers - Software
Function
IT
Sales/ Business Development
Role
Business Analyst
Business Development Executive
Education
Any graduate
Stream:
Any
Posted On
17th May 2019
Job Description
Qualifications:

• Fluency in English and Spanish (Speaking and Writing) is a must

• University degree (BA/MA) in Spanish

• Must be a graduate

• Excellent communications and computer skills.

• Candidates with good understanding of Software Product will be preferable

• Ability to effectively manage multiple tasks and priorities.

• Flexibility in work schedule need to support customer from 1.00 pm to 11.00 PM India time. 

• Should be an excellent communicator. Must have sound query handling & reasoning skills to handle end user Q&A.

Job Description

• Providing level two technical support for SFA products.

• Take responsibility for customer satisfaction

• Respond in a timely manner (within documented SLA) to support Customer issues and Inquiries.

• Document actions in tickets to effectively communicate information internally and to customers.

• Resolve problems independently and understands the correct escalation procedures.

• Providing timely feedback into the development process on customer-reported product problems.

• Excellent customer service skills

• Excellent analytical thinking and problem solving skills

• Strong verbal (phone) and written (email) communication skills

• Self-managed and team oriented

• Deadline and detail oriented

• Highly motivated

• Must have advanced skills/knowledge in the following:



About Company

WINIT Software

WINIT:
WINIT is based out of Hyderabad, India and offers Mobile Sales force Automation.
WINIT's Mobile Sales Force Automation (mSFA) solution is engineered to drive orbit
shifting growth in sales for organizations who want to leverage mobility as a tool.
This cutting edge mSFA has been thought provokingly developed keeping a trilayered
approach The Front end Mobile User Interface acts as an end to end mentor and guide for
the sales persons to empower them with critical information and task
flow.
We help the biggest sellers to sell better. We are currently serving close to 50 plus
customers, 22500 plus users across different SFA solutions in 11 countries. We
work with large customers like P&G globally ,Marico, Bajaj Corp, Indo Nissin,
Paperboat, Godrej, Haldirams, Redington, Kwality, Baskin, Olam, NFPC, Danone,
SADAFCO, Almarai, HEMAAS and many more globally.
We have over the years built capabilities on project implementation onsite / offsite and postsales
service support across multiple time zones.
Our website could be viewed at: www.winitsoftware.com
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