Greetings from CIEL HR!!! Urgently Needed Brand Promoter for a Leading FMCG Company Location: Trivandrum- Mall of Travancore & Pothys Supermarket Salary: 12 K Gender: Female Experience: min 1-2 yrs experience in supermarket is must. Qualification: Any Graduate Working Hours: 11:00 AM to 07:00 PM & 12 Noon to 8:00 PM Applicant Should be Presentable Responsibility: Customer Interactions/ Relations. Providing information to customers about the Product. Good in Communication Skill. If interested can share resume with [HIDDEN TEXT] with your full photograph. For more info please call Mr. Divin- 8089 002 402/ 73975 21212
With Thanks & Regards, Divin Antony Assistant Consultant Ciel HR Services Pvt Ltd. (from the founders of Mafoi) Phone & Whatsapp: 8089 002 402 Mobile : 7397521212 203, 2nd Floor, Royal Way Building Near Muttom Metro Station, Thaikkattukara Cochin-683106
Desired Candidate Profile Please refer to the Job description above
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases