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Keywords / Skills : operations, banking, management, sales, development, corporate, business

4 - 9 years
Posted: 2018-12-04

Industry
Recruitment/Staffing/RPO
Function
Sales/ Business Development
Role
Customer Service Executive (Voice)
Branch Manager
Posted On
4th Dec 2018
Job Ref code
branchmanager100153
Job Description
We have an opening for Branch Manager - LAP And Gold Loan, kindly find the job details below: Mandatory to fill: Tracker Current ctc: Expected CTC Notice period Total experience Job details: About Company: Small Business FinCredit India (SBFC), headquartered in Mumbai, is a new-age financial services institution focused on providing credit to small businesses and consumers. Founded in 2017, SBFC acquired the retail lending book along with the existing infrastructure, branch network and employee team of Karvy Financial Services Limited. Backed by an equity infusion of 845 crores ($ 130 million) from PE investors Lyra Partners and Arpwood Partners, SBFC aims to grab the unique opportunity of financing 50 million small business through technology adoption. Experience: 4 yrs as Sales / Business Development mandatory / 4 years direct selling and branch handling experience into LAP/ME/SME mortgage as a primary product Salary: 5.0 Lac to 6.5 Lac (annually) Qualification: Graduation degree mandatory Working Days: 10:00 AM - 7:00 PM ( Day Shift ) | Male Only, Off Days: Sunday Location: Sakinaka, Mumbai (1 Openings) Borivali, Mumbai (1 Openings) Job Description: Drive sales growth in his branch by finding new avenues for Business Development. Supervision and monitoring are critical to driving full compliance with policies and regulations, ensuring zero deviation through training and motivation of Branch Staff. Be in charge of all branch activities and is responsible for enhancing the P&L of branch for all products Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers i.e. Contributed Value.Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback. KRAs: Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management - through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Position Reports to: Cluster Manager / District Manager Position has the following reportees: Customer relationship Manger, Chief Valuer (Only for branches with Loan against Gold Product), Sales Executives (Direct reporting to BSMs, Supervisory reporting to BM If interested, kindly forward your resume along with the tracker on [HIDDEN TEXT] Thanks & Regards, NB Singh Team Hr Desire 7030720200

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