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Keywords / Skills : DNS, DHCP, FSMO, Exchange Server, MS Exchange, Active Directory, Windows Server, Microsoft Exchange, Exchange 2003, Exchange Admin, AD

1 - 3 years
Posted: 2018-11-22

Customer Service/ Call Centre/ BPO
Customer Service Executive (Voice)
Any graduate Aviation
• Any
• Any
Posted On
22nd Nov 2018
Job Description
Technical Support Associate (Voice/Non-Voice)

Job Description: - Inbound Technical Support.

Interface with customers via inbound or outbound calls or the Internet for resolving routine problems related to exchange server, server support, DNS, DHCP, FSMO Roles, Exchange server 2003/2010/2013

Roles & Responsibilities:

-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

-Clarify customer requirements; probe for and confirm understanding of requirements or problem.

-Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.

-Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.

Candidate Profile-

-Any Graduate fresher can apply.

- Under-Graduate / drop out / pursuing Bachelors(6 months ICC experience)- can apply.

-BE/Btech fresher’s are eligible.

-Excellent verbal and written communication skills.

-Flexible with 24/7 Environment.

-Salary up to 22000 take home & attractive Incentives amount.

Additional Benefits-

-Two-way A/C cabs.  

-Medical insurance worth 1 lakhs.

-Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs


-Education Assistance plan – Annual entitlement of up to INR 24,000.

-Employee / corporate discounts at majority of retail chains / hospitals / laboratories.

For telephonic interview or to inquire about more job openings, please connect with Hiring Specialist Sasha on 7420037070

About Company

JobShop Consulting is the name to reckon with IT, BPO, KPO, Banking, Finance, Manufacturing, Media & EMPI recruitment services. We ignited to succeed on 5th of Jan 2015. We at JobShop Consulting provide jobs, career advice and recruitment services.

Our company is well reputed for excellent mapping, accurate assessment with the right opportunity across the city. We believe in consistent performance and improvement of our services. Our major assets are people and want to deploy right people for the right job on the given time.

We want to hire people whose passion intersects with the job, so then they will not require any supervision at all. Their fire comes from within, not from without. Their motivation is internal, not external.
About Recruiter
HR Somesh Hankare
Jobshop Consulting
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Skills I hire for excellent communication,voice, technical support
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