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We are Hiring for Technical Support process with us.
Profile Requirement :
1. US Voice Tech support. Good Communication Skills required
2. UG / Grad both eligible with 1 year of documented Technical/ Semi -Technical Experience
3. Internal Students are not eligible
4. Designation offered : Technical Support Associate
5. Core Competencies/Skills/Knowledge :
a. Strong Problem Solving and Troubleshooting Skills & thinks logically.
b. Working knowledge of personal computer architecture and network architecture.
c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies).
d. Server support operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA
e. Working/knowledge of Microsoft Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional
f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended.
g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage.
* Interested candidates may call Sasha @ 7420037070
* Spot offer
* All rounds brief
* Free of charge