Dear Candidates, We have very urgent position for fresher’s/Experienced candidates for our reputed client Policy Bazaar for Gurgaon location
Please find the below Job description:
Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and confirm understanding of requirements or problem. o Support customers across Telecommunication, Financial Services & Insurance. o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile:- o Any Graduate fresher OR Under-Graduate or Experience in BPO and Voice process. O B.Tech/BE/MCA/BCA fresher’s are not eligible if they have 6 month of experience so they can apply. o Excellent verbal communication skills. o Day Shift Job. o Salary up to 13000 - 18,000 take home & attractive Incentives amount.
Additional Benefits:- o Huge Incentives. o Medical insurance o Group Term Life Insurance / Group Personal accident Insurance o Gratuity o Education Assistance plan Annual entitlement. o Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
Designation: Associate Sales Consultants Job Location: Gurgaon Time: 10 am to 7 pm fixed shift
if you are interested than please send your CV along with the following details at [HIDDEN TEXT] and can call me at Contact No: 0120-4680812
- Total Experience: - Current CTC: - Expected CTC: - Notice Period Required:
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases