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Bpo / Customer Support Executive / Technical Support Executive / International Voice

Keywords / Skills : Customer Support , Call Center , Call Centre , BPO , Voice Support , Customer Service , Customer Care , Dayshift , Day Shift , Banking , Telecom , Technical Support

0 - 5 years
Posted: 2019-05-01

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Finance & Accounts
Role
Customer Service Executive (Voice)
Technical Support Executive ( voice)
Education
Any graduate 12th Class (XII)
Diploma
Stream:
• Any
• Any
• Any
Salary
1.50 - 3.50 lacs
Posted On
1st May 2019
Job Ref code
Priya @ 9900037877
Job Description
Dear Aspirant,

One Day Interview Process.

Immediate Joining.

TWO WAY TRANSPORT/ROTATIONAL SHIFT/ROTATIONAL OFF.

Good Salary Hike.

Excellent communication.

Contact :  Priya HR Analyst @9686680264
Email id : [HIDDEN TEXT]

Work Location : Bangalore

Salary : up to 3.5L PA

Shift : DAY Shift / Rotational Shift

Banking Process :

Quality check the information provided by the bankers on home loan application

Making contacts with CA & Bankers for missing or incomplete information

Maintain the self performance and client data processed on excel sheets

Analyse and take decisions on whether the application should approve or decline

Loan applications with potential risk to be highlighted to Fraud or Credit team

Communicate with the internal & external stakeholders via emails and calls

Generate offer letters for loan disbursement

To manage and complete the allocated work as per the agreed targets.

International Process - Collections (B2B &B2C)

B2C & B2B collections , with lucrative incentives.

Review accounts and call on premium customers.

Include outbound calls to collect / resolve customer queries related to automobile.

Includes working with sales, billing and cash team for help

Technical / Desktop Support:

Ensuring low down time for production desktops.

Preventive / Corrective maintenance of all the desktops.

Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.Responsible for Backups and Restore of critical data according to users request.

Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.

Ensuring Encryption in all Laptop users for data security, and EFS backup

Managing and updating Windows patches for Desktops and Laptops.

UPS Monitoring

Providing Mobile devices support (Microsoft Active Sync) for corporate users

This is a wonderful opportunity, don't miss this opportunity.

Please carry 2 copies of resume and Aadhar id Copy

Contact : Priya HR Analyst @9686680264

Email id : [HIDDEN TEXT]

Walk-in to the below mentioned address.

Venue : Black and White Business Solutions Pvt Ltd,

#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038

Land Mark: CMH Bus-stop or KFC Bus-stop

Regards

Priya HR Analyst

Black and White Business Solutions Pvt Ltd



About Company

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
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