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BMC Remedy Developer

Keywords / Skills : BMC Remedy Developer, Remedy administration, support , development , installing, patching, and upgrading Remedy ITSM , Incident, Problem, Change, Asset, Knowledge, Service Level, Service Request Management

6 - 10 years
Posted: 2019-10-18

IT/Computers - Software
Other Software/Hardware/EDP
Posted On
18th Oct 2019
Job Description
  • Extensive Remedy administration, support and development experience.
  • Experience with installing, patching, and upgrading Remedy ITSM (Incident, Problem, Change, Asset, Knowledge, Service Level, and Service Request Management).
  • Solid understanding of architecture including load balancing, high availability, scalability, and fail-over solutions.
  • Ability to review user requirements, provide feedback with respect to ITSM capabilities, and implement well engineered solutions.
  • Ability to leverage built-in ITSM capabilities in satisfying user requirements.
  • Experience with installing and configuring Remedy Single Sign On, BMC Remedy Smart Reporting, BMC Digital Workplace/Smart IT,
  • Experience with installing Mid-Tier and Tomcat.
  • Experience configuring server groups.
  • Experience in advanced troubleshooting (e.g. Server logs, plugin logs, etc.).
  • General network troubleshooting skills.
  • Extensive experience using Developer Studio to customize ITSM modules.
  • Experienced in migrating definition changes and/or data between environments and identifying definition deltas using Migrator, definition experts, and Import Tool.
  • Experienced in using Atrium Integrator Spoon.
  • Experience in Web Service integration.
  • Able to modify approval mappings as needed.

About Company

25 Norsoft Pvt Ltd (25North), is one of the fastest growing Digital Transformation companies in the world with particular emphasis on the Business Process management, IT consulting, Business Continuity services and outsourced development and support services. 25North is the subsidiary company of Vistas Global, Qatar which is a diversified group of businesses with interests in technology (Vistas Global WLL, Momenta WLL, Aphidas, Value Distribution, Magnus Distribution, TBT Distribution), media (Vistas Media ME-FZ LLC), digital, human capital, food & beverage (Yugo, Nushi, Haagen Dazs, Caliburger, Kamats), engineering (Vistas Security, Vistas Engineering, Vistas Trading), Healthcare (Novo Clinics) and real estate. 25 Norsoft will be a fullback office center for our group to support its IT and IT-enabled services.
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