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Blended Process (CSA)

Keywords / Skills : Customer Support, Customer Service, Customer Care Executive, customer service representative, Inbound And Outbound, CSR, CSA, BPO, CSE, Inbound Process, Outbound Process, Call Center

0 - 2 years
Posted: 2019-10-10

Job Description
REQUIREMENT -- Blended Process (CSA) - (Fresher Urgent Requirements)

Job Location: Thane, Mumbai 

Experience-- HSC and Graduate (Freshers can apply but results are must)

Shift Hours-- Candidates should be open to rotational shifts including night shifts

Working For-- Online Portal - AJIO

Job Profile:-
20% Email and 80% Voice

Prepares for customer inquiries by studying products, services, and customer service processes.

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.

Accomplishes customer service and organization mission by completing related results as needed. 

About Company

We at CRT Consultancy are one of the leading Placement consultant in Mumbai & Navi Mumbai.We do placement for Data Financial management company, Media, Backoffice, Hotels,Call center(Technical & NonTechnical)
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