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Big Data - Senior Consultant

Keywords / Skills : Big Data - Senior Consultant

Posted: 2019-03-20

Other Roles
Posted On
20th Mar 2019
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Job Description

Our Company

Informatica is the world’s number one independent provider of data integration software. Organizations around the world gain a competitive advantage in today’s global information economy with timely, relevant and trustworthy data for their top business imperatives. More than 4,350 enterprises worldwide rely on Informatica to access, integrate and trust their information assets held in the traditional enterprise, off premise and in the Cloud.

Our Team

Our Adoption Services team plays one of the most important roles at Informatica: we ensure our customers quickly receive value from their investment, are successful with their implementation, and ultimately renew their subscription.   Renewals are the lifeblood of software as a service companies such as Informatica, and our team is a key component in achieving our company’s mission. We work on highly visible projects with our most strategic customers, including many of the largest and most well-known companies in the world, to solve their digital transformation challenges using our latest technologies.

Your Opportunity

You’re not the ordinary consultant.  Rather than working with only a few customers each year, you enjoy engaging with a new high-profile customer every few weeks.  And rather than implementing just a handful of solutions, you will be rapidly architecting and building dozens of new customer use cases. You’ll keep your technical skills sharp with not only the latest Informatica technologies, but also the other Big Data ecosystem components such as Hadoop, Spark, and Cloud technologies such as AWS/Azure.  And most importantly, you have passion and a drive to succeed in guiding customers and stakeholders through all the capabilities of our products and solutions.  Whether it’s a best practice session for a new customer, addressing technical pain points, or enabling a team on our technology, you’re willing to take the time to provide deep explanations and explore creative solutions. You find a collaborative work environment rewarding yet are equally adept at working independently. As an influential and effective teacher, you are eager to share your knowledge and best practices and to develop and sustain an open line of communication with your supervisor and teammates.

Your Opportunity

You will deliver Adoption Services to strategic customer projects, both in-person and remotely, providing architecture and design, installation, configuration, use case development and solution implementation advice.  As your skills and experience grow, you will be able to grow your career with Informatica, either in expanded and more senior technical roles, or into leadership roles within Adoption Services or other parts of the company.

Key Responsibilities

Big Data Adoption Services Consultants are responsible for providing to our customers expert technical services, training and mentoring on Informatica’s Big Data products, including:
  • Managing adoption services for 5-10 accounts simultaneously working with each towards their implementation success
  • Project work including architecture planning, implementation planning, product installation and configuration, use case template development, performance assessments and environment assessments
  • Delivering workshops to customers on Informatica Big Data products
  • Environment Assessment including use case review, best practices, architecture planning
  • Contributing to knowledge management activities to encapsulate knowledge and provide a foundation for successful Big Data projects execution through continuous improvement
  • Providing specialized services (for example, performance-related configuration or other "proof-of-concept" work) for implementation partners or for customers
  • Providing renewal rescue activities that may include customer problem resolution, use case design and development and product feature demonstration and application
  • Assisting customers in both technical implementation and functional implementation efforts to ensure customer success. Functional implementation may include rollout strategies and planning for end user deployments of products that support enterprise metadata cataloging and self-service analytics in a Hadoop environment
  • Providing expert knowledge transfer sessions on topics such as new features, common use cases and solution design to ensure customers and partners can continue to maintain and drive forward the successful product and project foundation we have initiated with Informatica Big Data Products
  • Maintaining the most extensive skill level in Informatica Professional Services on our Big Data Products and related technologies
  • Providing feedback to Informatica R&D teams based on customer use-cases, functional requirements and product enhancement requests


Requirements & Qualifications
  • Bachelor’s Degree in Engineering/Technology or MCA
  • 6+ years of experience with multiple Data Integration project implementations
  • Strong Linux/Red Hat skills
  • Expert-level skills in Informatica Big Data Management or with competing software products
  • Experience with Data Catalog and Metadata Management
  • Practical working experience with one of the adjacent technologies such as Data Transformation, Data Exchange, Connectivity and Messaging
  • Solid understanding of Hadoop architecture and components
  • Hands on experience with at least one leading Hadoop distribution system – Cloudera, Hortonworks etc.
  • Expert-level database skills in at least one major RDBMS (Oracle, SQL Server, DB2, Sybase, Teradata) and exposure to many
  • Familiarity with common Hadoop security technologies including Kerberos, Active Directory, Sentry, Ranger and other protocols
  • Familiarity with cloud hosted environments such as Amazon Web Services and Microsoft Azure
  • Administration skills in Hadoop ecosystems, such as Cloudera, Hortonworks or MapR, or aptitude to learn these skills
  • Ability to present and address complex architectures and development issues
  • Ability to troubleshoot complex environments with multiple products used to achieve a solution
  • Ability to manage customer escalations including project scope, product issues, and shifting customer priorities and demands is required
  • Demonstrated outstanding problem-solving skills, curiosity, and a desire to grow
  • Fluency in English with strong written and verbal communication
  • Willingness to travel up to 50%

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