Strong understanding of Data modelling & Architecture Strong understanding of RDBMS & NoSQl Databases Understanding of Data Architecture patterns Experience with Real time & Batch Architectures Designing, building, installing, configuring and supporting Hadoop. Translate complex functional and technical requirements into detailed design. Perform analysis of vast data stores and uncover insights. Maintain security and data privacy. Create scalable and high-performance web services for data tracking. High-speed querying. Managing and deploying HBase. Propose best practices/standards.
Roles and Responsibility: • Interact with Business SMEs and end users on data, reporting and performance needs • Understand and analyze business needs • Compile, gather and analyze the requirements • Outline business process, data flow diagrams and assist the project team • Translate business needs into functional requirements (Business Requirements Specs) • Assist in UAT training and coordination with business and development teams. • This position demands a well-organized, action-oriented team player with the ability to prioritize daily work, change directions quickly, manage geographically dispersed resources and work on multiple projects simultaneously. • Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals and effectively manage projects in a cross-functional environment.
Our Client is a Top 10 Business House with business activities ranging from financial services, information technology, power, BPO, chemicals etc.
T&M Services Consulting Pvt Ltd (T&M), is a professionally managed customer oriented HR Outsourcing & RPO company specilizing in Permanent Staffing, Temp Staffing, Executive Search for Middle and Senior Management, RPO and Employee Leasing and Training Service provider for leading companies in India and Abroad.
T&M has its HO at Mumbai, with presence in Delhi, Bangalore, Mumbai, Chennai and Hyderabad and is currently supporting projects and professionals in more than 400 locations.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases