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Banking Job HDFC / ICICI / Yes Bank / Government Banks 7503595260 | 8285543152

Keywords / Skills : Data Management , MIS Executive , Data Analyst, Data Entry, back office , back end, computer operator, front office, MIS , VBA, Macros , access, MIS Job

1 - 6 years
Posted: 2018-03-28

Industry
ITES/BPO
KPO/Analytics
Courier/ Freight/ Transportation
Dotcom/Internet/E-commerce
Function
Finance & Accounts
Analytics/Business Intelligence
Role
Business analyst
Data Analyst
Fresher
Other Finance & Accounts - Back Office Executive
Salary
2.80 - 4.50 lacs
Posted On
28th Mar 2018
Job Ref code
SLA Consultants Indi
a
Job Description

Note: This is a Practical training cum Interview process

Education: Any Graduate or Post Graduate / MA/ MBA/ BBA one should willing to start a career in MIS Executive /Data Analyst  Executive
HR / Career Development Manager @ 8586804205 | 7503595260 | 011-22501218 | 8285543152 | 9006513058


https://www.slaconsultantsindia.com/training/non-it-and-analytics-courses.aspx



Training will get done in www.slaconsultantsindia.com

Note-MIS Advance Excel Training Required For Interview 

Essential Responsibilities
Would be part of the customer services team handling inbound calls / emails from Credit Card holders.
Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined
Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism.
Would be required to contribute to cross sell targets through inbound as well as outbound channels.
Job requires Compliant to Business Policy, processes and procedures

Qualifications/Requirements
Desired- 1-3 years experience in Customer Services- in a customer-facing role.

Graduate in Any Discipline
Looking for candidates who are multi lingual (Mandatory Tamil, English . Any other language apart from these three would be added benefit

Desired Characteristics
Strong Communication skills
Computer skills (MS Office)
Working in teams
Pro-active approach
Negotiation and persuasive skills

HR / Career Development Manager @ 8586804205 | 7503595260 | 011-22501218 | 8285543152 | 9006513058


Regards

SLA Consultants India



About Company

SLA Consultants India, has been steadily rising as a corporate training & development leader to take care of all client's & learners needs in a comprehensive framework. We have maintained consistency and stability in providing quality training & interviews since inception and this is all what makes us stand a name in the industry. Utmost professionalism in covering up for client's training & development requirement with improbable methodologies in analyzing quality of training & development and timely assessment are some of our tools that we adopt in encouraging our proficiency in delivering quality services.
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