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Back Office support(Process Associate)

Keywords / Skills : Voice process, chat process, email process, International BPO, KPO

1 - 6 years
Posted: 2019-01-24

Job Description

Experience - 6 months to 6 years - BPO Voice/Chat/Back office Experience (Preferred Semi Technical / Process- Telecom)

Qualification -BCA/BCS/BSC/BCOM/BA/BTech – Only full time graduates (No gaps in education). The candidate should have done at least 15 years of full time education

Good communication skills, both spoken and written with good comprehension of English language.

Logical & analytical skills to investigate and suggest solutions

Knowledge of computers – MS Office, etc.

Interact with other departments/teams through chats/emails

Ability to work independently within clearly defined parameters

Ability to learn quickly with a sense of ownership

Candidate should be ready to work in night shifts (including weekends)

Full Name(according to Pan Card)

Current/Previous Company Name

If Releived earlier LWD

Contact Number

Alternate Contact Number

Total years of exp

Relevent Experience

Current CTC ( &Take Home)

Expected CTC ( & Take Home )

CTC Offered by Magna ( mention the offered CTC )

Official Notice Period

Negotiable Notice Period

Highest Qualification

Passing out year ( highest qualification )

15 years of education was done on Regular ( Yes/No )

Lead time to join ( Notice period )

Current residing location in Pune ( area )

Pan Card No.

If Selected, will you be able to join in Amdocs(Y/N)


About Company

About Magna Infotech:

I represent Magna Infotech, India’s largest Professional Staffing company with 10,000+ consultants in IT, ITES space.

Being in business for 2 decades, we offer customized staffing solutions under Contract, Contract-to-hire, pay-rolling, rebadging, MSP and SOW models
Only staffing company with domain competencies in IT staffing space for Automotive & Engineering, BFSI, Retail, Healthcare, Products, Services & Consulting, E-commerce and Telecom
Industry Focused delivery engine of 400+ recruiters hiring 1000 lateral IT professionals on a monthly basis servicing 250+ clients in Fortune 500.
Part of Quess Corp Ltd, USD 500+ Million turnover powered by more than 180,000+ employees across 20 nationalities.
Step-down subsidiary of USD 42+ billion multinational, Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited.

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