Hiring for Back Office Executive (Web Chat Process)
This is a back office customer service role which involves processing cases on webchats and
/ or email
Conduct webchats with the end customer and provide responses to the queries raised by the
Make any relevant changes to the customer’s profiles on the systems,
Be able to refer and resolve any queries which need a steer from the process leader/ team
The individual should highlight any instances or give an indication where it appears that the
customer may not be treated fairly.
The individual should be flexible in meeting the dynamic nature of work.
If Interested can give me a call on 9130191381 or mail me your CV on [HIDDEN TEXT]