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Back Office Executive

Keywords / Skills : Back Office, Back office executive, Back office operations, Non voice, Backend, Voice Process, International BPO, Call Center, International Call Center, Inbound, Customer Support, Voice Support, Customer Care Executive, Outbound, BPO

0 - 3 years
Posted: 2019-01-11

Job Description
Hiring for Back Office Executive (Web Chat Process)

 This is a back office customer service role which involves processing cases on webchats and

/ or email

 Conduct webchats with the end customer and provide responses to the queries raised by the

customer,

 Make any relevant changes to the customer’s profiles on the systems,

 Be able to refer and resolve any queries which need a steer from the process leader/ team

coach,etc
 The individual should highlight any instances or give an indication where it appears that the

customer may not be treated fairly.

 The individual should be flexible in meeting the dynamic nature of work.

If Interested can give me a call on 9130191381 or mail me your CV on [HIDDEN TEXT]



About Company

i tech Solutions Pvt. Ltd. ( an ISO 9001 - 2008 Certified Company ) is India's No.1 Recruitment Company for BPO / ITO / Meida/ Accounts/ KPO / MNC / Telecomm / IT and Corporate Companies for Jobs across India.

www.itechsolutions.net.in
www.jobsvala.com
If Interested can give me a call on 9130191381 or mail me your CV on [HIDDEN TEXT]

Note : We don't Charge from any candidate neither we send any kind of offer or selection letter through courier.It has been noticed that some body is using our company name to charge from the candidate.Please inform us or consult nearby police station to complain about the same.
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