1. Candidates must have experience in Layout designing and not mechanical/electrical designing 2. Experience in Auto CAD for Layout designing 3. Client Management preferred- at Level F 4. At Level E- TL experience of 6 months(Preferred) 5. Qualification- B E- Civil or ArchitectureDesired Profile:
Industry- Healthcare preferred At Level E- Candidates should be able to perform Quality Checks Auto CAD- Version- 2010 and above preferred Location Noida sector 62 Shift UK shift. Excellent communication.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases