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Associate / Sr Associate

Keywords / Skills : International Call Center, International BPO, Customer Care Executive, BPO Fresher, Voice Process, semi voice, Inbound, fresher, icse, isc

0 - 5 years
Posted: 2019-02-04

Customer Service/Call Centre/BPO
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
1.50 - 5.50 lacs
Posted On
4th Feb 2019
Job Description

***Greetings from 2COMS Consulting Pvt Ltd***

Interview Location: Kolkata
Work Location : Kolkata / Hyderabad / Bangalore / Mumbai

Qualification: Undergraduate/ Graduate/ Post Graduate

Functional Area:
-Web-chat ( Non Voice )- Graduate Experience required 9 months and above.
-Semi Voice- Graduates / Undergraduates ( Fresher and Exp ).
-Inbound -Graduates / Undergraduates ( Fresher and Exp ).
-Inbound Technical ( Graduates with 1 year and above having good technical knowledge )

Shift : Rotational
Shift details: 5 days working

Salary: 1.50 LPA to 5.5 LPA + Cab + Incentive + Shift Allowance
Medical Insurance benefits & Accidental Insurance coverage.

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Skills Required:
1.Good Communication skills
2.Take calls Over Phone which involves working in different time zones
3.Take calls from Global clients and initiate the right response to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both verbal and written communication skills
6.Knowledge of customer service principles and practices

You can always refer your friend for this Job. Forward this mail to your friend.
Note: Kindly ignore if this does not suit your requirements.

Thanks and Regards,
Victor Gomes
Human Resource Recruiter
Mob: 9163111800

About Company

2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.

2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.

2COMS focuses on verticals like KPO / BPO / IT / Insurance, Banking and Finance / Telecom and Retail Pharma / Sales.

2COMS offers its clients end to end recruitment solutions tailor made to suit all kinds of manpower requirements.

Since its inception, 2COMS, with its domain expertise, enhanced business performance combined by focused insight and innovation, has gained a sound reputation amongst companies in businesses across all industries.

By Formulating effective strategies, we have gained a sound reputation of a premier staffing and recruiting Company, enabling us to attain the leading position in the industry. We are the preferred recruitment partners tomost of our clients. 2COMS efficiently services large-scale recruitment needs of its clients by its focused and integrated approach of flexibility, effective strategy, business expertise and powerful research capabilities.

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