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Associate -MIS & Client Support

Keywords / Skills : advanced excel, "MS Excel", "VLOOKUP", "HLOOKUP", "Pivot Table", "Dashboard", "CRM", "Background Verification"

0 - 2 years
Posted: 2019-07-17

Customer Service/Call Centre/BPO
Human Resources
Data Processing Executive
Posted On
17th Jul 2019
Job Description
1. Maintaining detail in excel 

2. Ensure screening requests are initiated in a timely manner

Monitor account performance on an ongoing basis 

3. Maintain highest level of quality and service delivery

Meet established service levels and turnaround time 

4. Facilitate timely and accurate resolution of client requests

Report account performance to clients as per schedule 

5. Ensure confidentiality of client and applicant communications

Adhere to quality parameters specified for the process 

6. Ensure continuous adherence to existing guidelines on various

aspects of delivery, responsiveness and operational processes

About Company

A swell reputed company in Background verification and screening field
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