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Assoc. Delivery Manager

Posted: 2018-12-05

Industry
IT/ Computers - Software
Function
IT
Role
Delivery Manager
Posted On
5th Dec 2018
Job Ref code
SO00031568
Job Description
Job Description
Job Duties and Responsibilities
Managing day to day SOC operations
Work closely with HQ SOC team members, oversees, manages, co creates and improves security policies, Standard Operating Procedures, incident response workflows, playbooks, etc
Work closely with pre sales consultant in prospecting new customers
Establish credibility with prospective clients by demonstrating knowledge of various aspects of SOC and identify opportunities for assistance
Manage and ensure smooth process in the on boarding of new SOC customers
Help recruit, retain, train and develop the SOC team by demonstrating superior leadership skills
Work as the Subject Matter Expert of SOC
Lead and work closely with various teams including forensics, incident response, threat intelligence, threat hunting etc
Ensure service delivery to customers meet with requirements in Service Level Agreements SLA
Ensure the quality of deliverables and clients are satisfied with the work
Participate in strategic Cyber Security planning for SOC related activities
Plan, allocate and manage the manpower and equipment resources within the SOC
Manage the SOC equipment and systems, ensure obsolescence protection, upgrade, patch, updates, maintenance, connectivity, upgrade and supportQualifications
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