Overall Purpose of Job F&A Analytics covering: o Financial Analysis o Multi-dimensional Reporting o Financial Statement analysis Using process engineering best practices, identify areas for process improvement or development build processes, including process maps, to ensure appropriate management and governance of critical processes Developing insights and delivering client business impact in terms of revenue increase, operation cost reduction, working capital reduction etc. Responsibilities/Authorities Define/Follow project plans to execute process development and/or re-engineering Conduct deep-dives into underlying assumptions and quantitative details of all analyses and make recommendations based on developed insight Interact with Clients (internal / external) to understand requirements – as required. Manage communications for multiple levels of management, including executive level communications Discuss results/ideas with Accenture and its clientsSkill Set:
Key skills: Analytical and problem solving skills Good understanding of organization"rsquos finance function Understanding of financial ratios and it"rsquos linkage to business Experience of end-to-end delivery of transformation projects which would have resulted in bottom line / measurable business impact for Clients Excellent client management and client interfacing skills Excellent communication skills and executive presence Good team player
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases