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Assistant Software Engineer/ Software Engineer

Keywords / Skills : Java, Spring, Hibernate, J2EE, JSP, Servlets, SQL

0 - 3 years
Posted: 2018-08-24

IT/ Computers - Software
Software Engineer/ Programmer
Posted On
24th Aug 2018
Job Description
Job Profile

- Work in the product development team to build / enhance the next generation contact center solutions for our customers.

- Deliver work in a structured manner using OOAD methodologies and provide technical insights to the team in the area of your expertise.

- Designing, coding & testing of Modules and components assigned.

- Documentation of work performed.

Person Profile 

- 0-3 Yrs of eperience with Java/J2EE development

- Experience with one or more Java MVC action frameworks; preferably Spring MVC

- Good Knowledge of RDBMS – MYSQL , MSSQL

- Knowledge of no-sql databases like Mongo, Redis will be an added advantage.

- Good analytical, logical & communication skills.

About Company

Interactcrm has been in the forefront of Customer Experience Management since inception. With a presence in USA, EMEA and APAC, customers include large and small companies all over the globe. Some sample verticals serviced are Retail, Banking, Insurance, Education and Utilities.

Our products address the following types of critical customer service related business challenges

Multi Channel customer communication handling - Integrated agent desktop to provide the agent with ease of use - Customer context pop to provide the agent with a 360 degree view of the customer - Consistent customer experience management over multiple communication modes like voice, email , web, mobile texting, video and social media - Proactive customer callback management across multiple media channels - Effective and real time agent performance as well as customer satisfaction metrics - Non intrusive notification and proactive outbound communication
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