"Application for Faculty Positions an A Rolling Basis" Minimum Qualification: Ph.D. or equivalent degree in appropriate branch with first class or equivalent (in terms of grades, etc.) at the preceding degree, with excellent academic record throughout. Cetris Paribus preference will be given to candidates belonging to SC/ ST/ OBC category. In addition, for: Minimum three years of teaching/ research/ industrial experience (exclusive period of doing Ph.D.). A fresh Ph.D. may be considered for the position on contract basis. Pay Scale: PB-3 (15600-39100) + AGP Rs. 8000/- How to Apply:- Applications are accepted only through the online form provided at the below link. http://188.8.131.52/fac/index.php For more details: http://www.iiml.ac.in/wp-content/uploads/2017/07/Advertisement-July-2017.pdf
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases