Huquo Consulting Pvt. Ltd HuQuo is an HR Analytics and Consulting organization to provide path-breaking HR services by deeply understanding the human quotient of organizations we work with, and to evolve the industry and make it future ready through HR Analytics.
Data Analysis, Data Analytics, Predictive Modeling, Statistical Modeling, Logistic Regression, Data Mining, R, R programming, R tool, R shiny, Tableau, Data Visualization, k means, clustering, decision tree, Decision Scientist, Advanced Analytics
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases