HiringTrain Consulting Pvt. Ltd. is providing a platform to those wanting to move forward. With the best talents available for the client and providing the job seekers with the greatest opportunities in the entire market. HiringTrain provides the services to get to the adequate solution for all your hiring needs. We are a train whose goal is to cater all your requirements in any given workplace. We are truly committed to make sure we have the best journey together and live up to your needs. The HiringTrain Consulting Pvt. Ltd. assures customer satisfaction and a fast process. We will do all we can to be your preferred partner by reaching precise results according to your particular requirements. The HiringTrain Consulting Pvt. Ltd. has extended and specific domain knowledge, relevant technical understanding and highly involved and qualified manpower.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases