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Assistant Manager - Customer Service

Keywords / Skills : Assistant Manager, Customer Service, Customer Support, Tech Support, Process Improvement

Posted: 2019-10-02

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Non-voice)
Posted On
2nd Oct 2019
Job Ref code
HMS003004
Job Description
Job Description :

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world\u2019s biggest brands\u2014and we have fun doing it. Now, we\u2019re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Assistant Manager, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.

Qualifications
Minimum qualifications

Must have led multiple teams in the past

Preferred qualifications- Mandatory
Tech helpdesk experience (Intel product preferred)
Customer Experience & Process Improvement

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
For more information, visit
www.genpact.com

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