The primary responsibility of the engineer is to assist the automation team in their various responsibility. They may help in documentation, software coding in LabVIEW and handling customer support issues. Candidate will have to test the system.
• Good knowledge of programming or Autocad
• Good knowledge of MS Office.
• Only those candidates who are interested in working in Electrical Core should apply.
We at SARMAN Engineering (SEPL) Group specialize ourselves in Designing, Manufacturing, commissioning & servicing of Testing equipment for switch gear products such as Contactors, Overload relays, Motor starters, MCCBs, ACBs HRC fuses, Fuse Switches, Control Accessories for Industrial applications and also for products like small ON/OFF switches, MCBs, ELCBs, RCCBs used in domestic sector.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases