4 - 9 years IT programming experience. Design, develop, troubleshoot, debug and maintain existing I-Series Applications Coordinate application development and maintenance with other IT associates or consultants Write and maintain custom application programs and green screens 4 - 9 years of experience in ILE RPG with free form, SQL & CLLE 4+ years of experience in using DB2 tables 4 -9 years of experience stored procedures/functions, modules and service program Ability to handle multiple and simultaneous activities and priorities. Ability to work across organizational units and to drive continuous process improvement Strong interpersonal/influence skills, proactive leadership skills and analytical and problem solving skills Excellent verbal/written communication skills
Summitworks enables organizations to efficiently and cost-effectively manage data quality for greater business assurance, sustainable compliance, risk reduction, fraud detection, enhanced profitability and improved business performance.
We provide data quality improvement services that support effective manufacturing, sales and marketing processes, enable more accurate invoicing and shipping, improve customer experience and foster many other immediate and long term business benefits.
Summitworks specializes in defining MDM Vision Strategy Metrics Technology
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases