To achieve the sales target in the assigned territory by selling existing and new products & developing the territorywith sustained growth
Translating the annual sales plan into quarterly and monthly, weekly operational plans and developing an areal scale, sales targets and volume goals for each product/brand, in consultation with the Regional Sales Manager.
Managing distributors to ensure primary the sales plan is achieved as per defined objectives
Positioning new product line/brand/SKU in the assigned sales zone/markets by direct interaction with key retailers and through SOs
Ensure timely clearance of outstanding payments from distributors
Capturing feedback of retailers on secondary scheme, NPD and distribution services
Resolving retailer complaints with company or distributor
Managing customer complaints including sales return In case of sales return
Discussing service feedback with respective distributors as obtained from outlets
Creating area coverage expansion plan based on market intelligence and inputs from SO. Implementing the coverage expansion in alignment with company objectives and RSM
Ensuring new distributor on-boarding as per defined norms
Timely resolution of key channel partner issues
Monitoring product movement at distributors by taking weekly updates from SOs of stock and credit limits
Defining tasks for day (Target, Focus / NPD article, Scheme Comm. Etc.) for each Sales Officer
Mentoring and coaching mapped company SO's
Evaluating SO performance and creating customised action plan for each SO
Conducting Retailer visits to observe product visibility, NPD/focus articles availability and merchandising utilization
Based on market visit highlighting gaps in market and developing an action plan with SO.
Receiving distributor orders, checking credit limit and ensuring order details are shared with billing team
Compiling market working reports from SOs and sharing with admin team
Analyzing competitor report shared by SOs and preparing action plans to counter competition
Communicating trade promotion schemes to SOs and Distributors
Preparing MIS reports for target vs actual sales and other objectives
Timely review of monthly/quarterly performance with RSMs, SOs and distributors
Providing sales forecast support to RSM
Focus on implementation of companys strategic objectives for assigned sales area.
, Desired Profile
Reference ID - GH/CRS/JC//15102018//79004/Area Sales Manager ,
GlobalHunt is an premier executive recruitment and selection services company providing wide range services to companies. Our services are available over a wide geographical area that spans across Asia Pacific, Africa, Europe and American markets, making us one of the leading HR firms.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases