About Us : We at Vitasta Consulting Pvt. Ltd are servicing the talent acquisition needs for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.
About Company : Our client is an Austrian company active in the fields of welding technology, photovoltaics and battery charging technology.
Roles and Responsibility :
Designation: Area Sales Manager Location: Delhi Reporting To: Regional Sales Manager - North Job Description
Sale, presentation and demonstration of the complete portfolio of Welding Division in assigned territory.
Price negotiations and concluding sales with support of the regional sales Manager. Self-reliant sales activities in the respective area.
Providing support to existing customers and dealers Support partners with sales and marketing.
Support Product Introductions.
Manage communication and service for all welding product customers and dealers in the region.
Qualifications Min. 3 5 years of experience of sales in Welding Power Sources / Similar products with a documented history of sales growth. Skills and Competencies
Willingness to be directly involved in all customer sales activities.
Experience in working both distribution, as well as direct customer sales. Excellent written and verbal communications skills.
Fluent English, in both speaking and writing. (Candidates with local languages skills are preferred.)
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases