a. Achieving sales targets. Achieving other targets specified by NSM.
b. Setting territory wise targets for PSO’s and procure written commitment.
c. Regular field work with all PSO’s in a month and monitors their field activity, customer conversion and retention.
d. Product wise primary and secondary sales targets and assessment for achievement
e. Prepare standard tour plan and fare chart
f. Demonstrate how to effectively carry out field activities like detailing, objection handling, customer conversion and retention, order booking, RCPA, chemists visit and product availability and handling distribution.
g. Convey the promotional plan to PSO, provide basic training and demonstrate the implementation in the field.
h. Ensure regular visit to the doctors by PSO’s according to the TP.
i. Monitor PSO’s regarding implementation of strategies, their regular field work and reporting to keep them productive.
j. Conducting regular regional meetings in co-ordination with NSM
k. Ensuring the timely availability of promotional inputs & other marketing aids in co-ordination with NSM and SCM
l. Conducting promotional activities in co-ordination with NSM
m. Prompt primary orders and maintain stock positions and collection at distributor level.
n. Product availability at retail counter, personal order bookings, secondary and collection from stockiest
o. Liaisonning and regulatory interactions with the government & private organizations/institutions in co-ordinations with NSM
p. Should ensure the collection of company property from the field staff at the time of separation and send it HO
q. Certify the goods for damage, expiry or dumping in co-ordination with NSM before goods return
Atrimed Pharmaceuticals Pvt. Ltd. is promoted by health care professionals with vast experience in India and other parts of the world. The directors are individuals who are actively involved in research and developmental activities.
Atrimed is backed by research and developmental activities carried out for more than 15 years and started marketing its products in 2003. Supported by motivated and empowered professional staff working in various departments, Atrimed is a strongly knit organization, creating environment for innovation.
Quality and ethics are innate to the organization. ATRIMED has policies and procedures to preserve the highest quality standards, assured therapeutic efficacy, immaculate packing and appreciable sense of aesthetics. Products tailored to the needs of customers have made ATRIMED a preferred company among doctors and patients.
At ATRIMED, we use modern tools to sift through 5,000 years old wisdom of Ayurveda. We validate old concepts through modern methods. This results in unique products based on ancient knowledge refined by modern tools.
Professionals at ATRIMED are constantly in contact with customers across the globe and continuously innovate to add features that cater to the growing demands of the customers.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases