Minimum 1 Year of of work experience in AR Caller( Physician/Hospital Billing) Candidate Should have Experience into US Voice Process Graduate not Mandatory Willing to work night shift Notice Period Immediate Joiner Reliving Letter not Mandatory
Sukhvarsha Management Services Pvt Ltd.is a 20yrs old HR consultancy company with all india presence thru its branches .It handles a range of HR services like recruitments , outsourcing and several value added services in HR.( www.smsjobs.in; www.sukhvarsha.com )
As a premier brand name in the Recruitment industry, it specialize in niche markets with enviable preferred supplier arrangements for both permanent and contract services on all India basis
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases