Hiring AR For Health Care Company Based in BPO !!!!!!!!!!
Designation: Trainee – AR Associate
Work timings: 5.30 pm to 3.00 am (Once the day light timings change in US, it will be 6.30 pm to 3.30 pm)
Transport boundaries from Airoli,Kalyan, Airoli, Panvel.
There is no Pick up but there will be a home drop provided to girls and boys will have a trunk drop.
Fixed Shifts and Saturday Sunday Off.
Qualification: HSC / Graduate
Graduate Fresher / HSC + 6 Months of any Experience
Living Certificate is mandatory for HSC Passed Candidates
Average to good Communication
Salary : 12,000 Rs to 15,000 Rs + 5K (Variable) Incentives post 90 days of joining
Executive will play middle person (Agent) role in between the Insurance or Healthcare Company and Customer. He needs to resolve the queries of a Company in regards to an outstanding payment of the customer.
Interested Candidate can reach MS. Jazz / Priyanka on 8879437943 / 9769106910
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases