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Jobs in Navi Mumbai
appointment generation-hni client ( voice process)
appointment generation-hni client ( voice process)
Indo Asian Buildcon Private Limited
Keywords / Skills :
Technical Support Executive ( voice) Customer Service Executive, Voice Process, Call Center, BPO, Inbound, Voice Support, Customer Care Executive, Outbound, Technical Support, Customer Support
Navi Mumbai
,
Thane
1 - 3 years
Posted:
2019-06-15
All Jobs by this Recruiter
APPLY
Industry
Any
Function
•
Customer Service/Call Centre/BPO
•
Real Estate
Role
Customer Service Executive (Voice)
Posted On
15th Jun 2019
Job Description
Ø Giving project details to prospective clients and explain product and services.
Ø Deal with HNI Clients of the company on calls
Ø Understand Customer need
Ø Generating appointments
Ø Fix appointments
Ø Candidate should have good presentation skills on calls
Ø Candidate should have a positive attitude& should be Goal oriented.
Ø Fluent in English Communication.
call or mail for direct walkin [HIDDEN TEXT]
MOBILE NO -7400081628
Regards,
Ruchika Alackal(HR)
Key Skill(s)
Technical Support Executive ( voice) Customer Service Executive
Voice Process
Call Center
BPO
Inbound
Voice Support
Customer Care Executive
Outbound
Technical Support
Customer Support
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About Company
Indo Asian Buildcon Private Limited
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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