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Application Support Specialist – FPM (Fusion Payment Manager)

Keywords / Skills : FPM, Equation.

5 - 10 years
Posted: 2019-06-14

Industry
IT/Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Posted On
14th Jun 2019
Job Description
VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.

We are currently looking for Application Support Specialist – FPM (Fusion Payment Manager) for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.

Competencies, Knowledge and Experience

Educational Qualifications:

Bachelor degree in Computer Science, IT or a related field

Experience:

5+ years of relevant experience in FPM functional and technical support, ideally within a financial services environment
Strong English and, preferably Arabic language skills

Technical and Functional IT Knowledge / Competence

Applications Support
Business Analysis
Project Management
System Administration
Communication and Information Management
Advisory and Consultation
Documentation

Behavioral Competencies

Personal Excellence
Leadership and Motivation
Building Strong Relationships
Quality Decision Making
Powerful Communication
Flexibility and Adaptability
Teamwork

Detailed Roles and Responsibilities

Financial

Implementation of new products and enhance the application functionality to improve the bank services and to meet compliance requirement.
Proactively monitor and identify potential risks and issues, take necessary actions in advance to reduce any application downtime.

Customer

Understands users’ requirements and analyze in Technical and Functional perspective, suggest the possible solution, workaround for the requirements, issues and queries.
Provide Technical and Functional support during the project lifecycle for the FPM Payment related projects.
Build and maintain strong and effective relationships with all staff across all Divisions to understand and address their application issues and queries and resolve

Internal

Provide Technical and Functional support for internal and external users for the following systems
or applications;

FPM Payment Application
All FPM modules
All FPM interfaces (with Equation and with other systems)
All FPM In house applications
Equation Clean Payments
SWIFT payment messages and protocols
QATCH, QIPS, TERMS
Others as requested

Domain : Bank

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at [HIDDEN TEXT] or call us +91 (0)471 3073535 / +91 (0)471 4012246 or +91 (0)476 2684922


Key Skill(s)

About Company

VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.
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