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Application Support

Company Name Confidential

Keywords / Skills : Java, Java Script, Angular JS (Good to have), Node JS (Good to have) SQL, MySql (Good to have)

1 - 3 years
Posted: 2019-12-05

IT/Computers - Software
Technical Support Engineer
System Integrator
ERP, CRM - Support Engineer
1.00 - 3.50 lacs
Posted On
5th Dec 2019
Job Description
Job Description:

• 1) Basic Code Writing & Debugging Skill for in-house applications.

• 2)Responsible to drive all technical and functional issues towards closure

• 3)L2 support - diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support

• 4)Creation of ticket and tracking through lifecycle , tools understanding of zendesk/JIRA

• 6)Co-ordinate with L3 support for application bug/ enhancement requirement.

• 7)Deployment of patches in multiple environments and tracking the same.

• 8)Support L3 team during implementation

Must Have:

• 1)Minimum 1-3 Yrs experience in L1 or L2 Application Support

• 2) Java, Java Script , SQL Fundamentals

• 3)Good oral and Witten communication skill

Technical Skills

• 1)Java, Java Script, Angular JS (Good to have), Node JS (Good to have)

• 2)SQL, MySql (Good to have)

• 3) CMS tool (Good to have)

• 4) Log reviews & debugging skill

• 5) Basic Code understanding (Logical workflows)

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