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Application support manager

Keywords / Skills : Application support manager, java support projects

8 - 12 years
Posted: 2019-10-14

Job Description
• Background in Application Support/Production Support (L1 & L2)

• Prior experience in playing the role of Support Manager

• Ensure a good understanding of the Application and the overall architecture to guide and co-ordinate between the customer and backend teams

• Plan, Delegate and Monitor support activities based on Junior staff members’ individual strengths, skill sets and experience levels.

• Provide support and help the team resolve issues.

• Generate monthly management status reports

• Ensure high level customer satisfaction

• Good Communication skills



About Company

LCIPL
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