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Application Support Engineer ( .Net Development Cum Support, Sql Query)

Keywords / Skills : .Net, Windows Application, T SQL, SQL Server, IIS

3 - 7 years
Posted: 2019-02-04

Nationality
India
Industry
Entertainment/ Media/ Publishing
Function
IT
Role
Software Engineer/ Programmer
Technical Support Engineer
Posted On
4th Feb 2019
Job Description
Responsibilities and Duties

● Utilize strong technical aptitude on a daily basis with experience in Windows Based Operating Systems, SQL Server, and IIS

● Monitor Clients live environment to drive improvements and to ensure platform availability and performance

● Identify and remediate failed transactions and real-time processing events

● Participate in an on-call rotation with other team members

● Demonstrate a strong understanding of issues, including in-depth technical analysis, troubleshooting, analyzing, root cause and engaging appropriate engineering resources as needed to drive incident and problem management.

● Create and drive permanent solutions and improvements after root cause is identified

● Identify opportunities for automation and operational efficiencies

● Ensure support readiness prior to the deployment of any change to the production environment

● Customer service orientation is key. On a daily basis you will collaborate with internal business partners, engineering teams, and other technology professionals

● Create and share technical knowledge documentation

● Provide release support for code deployments



About Company

Atrient offers custom developed software solutions and has a suite of applications developed exclusively for Gaming Operators. We have a specialized team that understands the unique needs of the ever-changing industry. In addition to our suite of applications, Atrient has leveraged its industry expertise to develop custom software applications to meet rapidly changing business needs of our expanding customer base.
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