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Keywords / Skills : Application Support Engineer, Application support , Code, test, debug, document, implement, IT Operations, n Capital markets, f FIX protocol.

0 - 0 years
Posted: 2019-10-01

Industry
ITES/BPO
Function
IT
Role
Software Engineer/ Programmer
Posted On
1st Oct 2019
Job Ref code
152791
Job Description
Job Description :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team
In today’s highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information – both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.

What you will be doing

This position works with Application support Change management group to:
  • Provide technical support activities for a production processing environment.
  • Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters during Release and Change management.
  • Code, test, debug, document, implement, integrate and maintain supporting application components for IT operations management software.
  • Provide in-depth product support to FIS clients by resolving incoming inquiries.
  • Suggest technical alternatives and improves/streamlines processes and systems.
  • May specialize in management and support of IT event correlation and analysis software; participate in selection and deployment of technology solutions, infrastructure components, product evaluation and buy vs. build recommendations in support of business needs; provide technical and leadership support of disaster recovery/business continuity plans.
  • Document customer information and recurring technical issues to support product quality programs and product development.
  • Communicate system architecture to technical and business audiences.
  • Recreate client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
  • Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
  • Writes technical specifications and other forms of documentation.


What you bring:

Knowledge / Experience
  • Good knowledge of supporting Unix/Linux based application environments
  • Good knowledge in Capital markets
  • Knowledge of FIX protocol.
  • Knowledge of any RDBMS database ((preferably Oracle)
  • Good knowledge of application support domain
  • Knowledge of Unix environment and shell scripting
  • Good knowledge of Perl scripts

** *Must be ready to work in 24*7 environment.****

Development Value:

• Exposure to a wide array of System technologies
• Work in an active Financial production environment
• Ameliorate current technical set ups
• International culture and projects – teammates, colleagues and clients

Knowledge/Experience:
Essential Experience Required:
• 3+ years work experience related to application change management.

Desirable Experience Required:
• Past experience of working in a production environment

Skills:
Essential Skills Required:
• Strong knowledge to support Linux based applications.
• FIX protocol
• Automation via Scripting (pearl, shell)
• Fluent English speaking/writing

Competencies:
• Quality Orientation/Attention to details/Meticulous
• Autonomy
• Technical ability
• Analysis & Problem solving
• Communication Skills
• Work under pressure
• Strong customer service focus and excellent interpersonal skills
• Team working

What we offer you
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities – FIS is your final career step!

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the

About Company

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.<p></p> FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and here<p></p> For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. <p></p> As part of the selection process this role may require an assessment to determine suitability
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