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Application Support & Database Administrator

Company Name Confidential

Keywords / Skills : ERP Applications, Tally, SQL Database, Network Configuration, Network Administrator, IT hardware & Software, Implement Applications, programming languages

3 - 5 years
Posted: 2018-11-22

Job Description
Job Responsibilities: 
1. Coordinate with teams and resolve all complex application and system issues.

2. Design and maintain expertise in workflows of application process and systems related to company.

3. Administer and resolve applications issues, provide updates and perform root cause analysis.

4. Plan, document and implement applications and configuration change procedures to ensure optimal Quality assurance for all applications.

5. Develop, sustain and evaluate delegated business processes and related applications.

6. Supervise all alerts related to application and system procedures and provide services proactively.

7. Install and prepare tools required for proper functioning of website front line applications on regular basis. 
8. Perform root cause assessment and debug all issues on server domain, and availability of applications.

9. Coordinate with departments and QA departments and administer code migrations in various environments and production outputs.

10. Provide support and identify all issues and prepare appropriate documentation all issues and solutions.

11. Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.

12. Identify and provide resolutions ranging in complexity from medium to high.

13. Occasionally help with major IT application and /or system upgrades and maintenance work.

Skills Required: 
1. Working knowledge of ERP Applications

2. Working knowledge of SQL Databases & basic network configuration

3. Working Knowledge of IT Hardware and Software

4. Ability to learn and master software

5. Complex problem solving

6. Written and verbal communication skills

7. Ability to diagnose & address application issues.

Preferred Additional skills: 
1. Prior experience with workflow-based ERP Applications

2. Prior experience in Tally ERP

3. Knowledge in programming languages

4. Good interpersonal and organizational skills along with professional attitude

5. Proficiency in speaking, comprehending, reading, and writing English is preferred.

6. Possess a proactive, enthusiastic attitude towards challenging problems and opportunities.

7. Being able to work in challenging and changing environments.

8. Ability to handle multi-tasking and prioritize effectively, while ensuring a high level of accuracy and attention to detail.

9. Good at multi-tasking and handling pressure.


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