Job Summary

Company
Solugenix India Private Limited 
Industry
IT/Computers - Software 
Location
Hyderabad / Secunderabad 
Years of Experience
4 - 9 years 
Function
IT 
Posted On
30th May 2019 
Skills
Autosys, Unix, SQL 

Application Operations Analyst/Application Support Analyst

Job Description

We have a very urgent requirement for Application Support Analyst in Hyderabad, India. Please review the job requirements and provide the below requested details along with your resume.

Email: [HIDDEN TEXT]

Job Title: Application Operations Analyst

Location: Hyderabad, India


Note: SQL and Unix skills are mandatory

Job Description:

The Application Operations Analyst is primarily responsible for providing Level 1/Level 2 support in a complex and high availability environment. Additional responsibilities include but not limited to alert monitoring, trouble-shooting issues, managing incidents, managing bridge calls, root cause analysis, writing knowledge base articles.

Requirements:

5 years overall experience in IT, including 3 years experience in a support role

Experience with Alert Monitoring, Ticketing/ Incident Management tools like HP BSM, HP Open View, BMC Remedy, Service Now and xMatters or similar tools

3 years support experience in Unix and Windows platforms, experience with basic Unix commands, understanding of databases and writing simple SQL statements using tools like Toad, Rapid SQL etc

Experience managing bridge calls, and supporting end users

Understanding of application life cycle

Excellent communication and analytical skills

Positive attitude, ability to work in a team, flexibility to work different shifts, including early morning, night and weekend shifts.

Nice to have:

Experience supporting end-of-day batch processing using tools like AutoSys, CA7, JAWS

Understanding of ITIL concepts like Incident Management, Problem Management, Change Management and Knowledge Management

Some experience as a developer, a BSA or a QA analyst

Experience in supporting Front Office/Back Office applications in Financial industry

Interested candidates requested to send their updated resume with below details:

Total Experience:

Current CTC:

Expected CTC:

Notice Period:

Available for interview on weekdays: Yes / NO

Comfortable with job hours : YES / NO 


Apply Now