CAREER NETWORK is a premier consultancy involved in manpower recruitment. We cater to the manpower requirements of corporate of all sizes, all over India. Ours is a professionally managed consultancy company with expertise in referring/short listing right candidates, fulfilling the required criteria for a given job. Through a unique combination of skills, competencies, knowledge and favorable experience, is able to offer Manpower services ranging from consultancy to turnkey project implementation and operation. We recognize and cater to the special needs of clients in the various industries, specializing in IT Industry.
If you need expert candidates to keep your business ahead in fast moving technology fields, we are here to help. We pride ourselves in bridging the gap between employers and candidates by assisting companies in recruiting the best candidates available and assisting professionals in finding great career opportunities. Our consultants provide valuable insight and assistance in the hiring process that goes beyond recruiting. Working closely with clients from the commencement of the project through to the offer stage, we ensure our clients receive the very best candidates for a successful placement. We are able to accurately assess the skills and qualifications of candidates and have a thorough understanding of the nature of the positions we are filling.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases